Contact Us
We are here to help and support you
Customer Support Email
For account issues, technical support, or any questions, please contact us via email:
support@opone.aiProduct Feedback
Send your product suggestions and bug reports to the email below — we read every piece of feedback.
support@opone.aiWebsite
https://opone.aiVisit our website to chat your way from a single line to a finished AI video.
Common Questions
How to purchase points?
Click the "Pricing" button in the top navigation bar and select a plan that suits your needs.
What payment methods are supported?
We support credit cards, debit cards, and other payment methods. Available payment options will be displayed at checkout.
How to modify account information?
After logging in, click on your avatar in the top right corner to manage your account information. For assistance, please email support@opone.ai.
Account Changes Requested
If you need to modify your account information or have any account-related questions, please email support@opone.ai with your requirements, and we will assist you as soon as possible.
Our support team working hours: Monday to Friday 9:00-18:00 (Beijing Time)
Emails received outside working hours will be processed on the next business day