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Privacy Policy

Last Updated: June 2026Effective Date: June 1, 2026

Opone ("we") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information Collection

We collect the following types of information to provide and improve our services:

Account Information

Email address, username, password (encrypted storage)

Creative Content

Images, videos, and related data you upload or generate

Usage Data

Access logs, device information, browser type, IP address

Transaction Information

Payment records, points usage history (no complete payment card information stored)

2. Information Usage

We use the collected information for:

Provide and improve AI image and video generation services
Process your accounts and orders
Send service-related notifications and updates
Analyze platform usage to optimize user experience
Protect platform security and prevent fraud and abuse
Personalize your experience

3. Data Security

We implement industry-standard security measures to protect your data:

HTTPS Encryption

All data transmission uses SSL/TLS encryption

Password Encryption

Use strong encryption algorithms to store passwords

Security Audit

Regular security audits and vulnerability scanning

Access Control

Strict permission management and access control

4. Data Sharing

Important Commitment

We will not sell your personal information.

We may share information in the following circumstances:

Service Providers

Collaborate with trusted third-party service providers (e.g., cloud storage, and Waffo Pancake as our payment processor and merchant of record). Payments are processed by Waffo Pancake, which handles your full payment card numbers; Opone does not store them.

Legal Requirements

Comply with legal obligations or respond to lawful government requests

Business Transfer

In the event of a merger, acquisition, or asset sale

5. AI Generated Content

About Your Creative Content

  • Images you upload are only used to generate the content you request and will not be used to train AI models
  • Generation is processed by third-party AI model providers to produce your images and videos
  • Your creations belong to you, and we will not use them commercially without your consent — except content you choose to publish to the public gallery/channel
  • You can delete your creative content at any time
  • We retain your creations while your account is active to power history features; after account deletion they are permanently removed within a reasonable period

6. Your Rights

Under applicable data protection laws, you have the following rights:

Right of Access

View the personal information we hold about you

Right to Rectification

Correct inaccurate or incomplete information

Right to Erasure

Request deletion of your personal information

Right to Restriction

Restrict how we use your information

Right to Data Portability

Receive your data in a structured format

Right to Object

Object to certain types of data processing

7. Cookie Usage

We use cookies and similar technologies to provide a better service experience. See our Cookie Policy.

8. Children's Privacy

Our services are intended for users 18 years of age and older. We do not knowingly collect personal information from minors under 18 years of age.

9. International Data Transfer

Your information may be transferred to and stored on servers outside your country/region. We will ensure that appropriate safeguards are in place.

10. Policy Updates

We may update this Privacy Policy from time to time. Significant changes will be communicated to you via email or platform notifications.

11. Contact Us

If you have any questions about this Privacy Policy or need to exercise your rights, please contact us:

Email: privacy@opone.ai
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